Customer Care Assistant (Remote)

WB Logistic
Lancaster, CA
Category Customer Service
Job Description
Role Overview

Assist customers, support shipment-related requests, and help maintain smooth daily operations. This position is fully remote and open only to candidates currently located in the United States.

What You Will Do

Respond to customer inquiries, provide shipment status updates, maintain customer records, assist with order-related requests, coordinate with internal departments, document customer interactions.

Why It Might Be a Fit

Must be located in the U.S., strong communication skills, basic computer proficiency, attention to detail, good organizational skills, ability to work independently.

Requirements

  • Must be located in the U.S.
  • Strong communication skills
  • Basic computer proficiency
  • Attention to detail
  • Good organizational skills
  • Ability to work independently

Benefits

  • $25–$29 hourly pay
  • Remote work opportunity
  • Part-time or full-time schedules
  • Training and ongoing support
  • Structured workflow
  • Professional team environment
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