Role OverviewThe Customer Care Associate is responsible for all customer account maintenance activities, clerical and administrative duties, and other tasks as assigned.
What You Will Do
Establish new customer accounts, edit existing customer accounts, provide clerical support, scan documents, file, copy, shred, assist with daily invoicing, and interact with Operations.
Why It Might Be a Fit
The ideal candidate will possess a High School Diploma, 1+ years of Customer service experience, and knowledge of Microsoft Office Suite.
Requirements
- High School Diploma required
- Associates or Bachelor’s degree preferred
- 1+ years of Customer service or related experience preferred
- Previous clerical, administrative or related experience preferred
- Knowledgeable in Microsoft Office Suite
Benefits
- 2 comprehensive medical plan options
- Flexible Spending Account or HSA Account
- Vision Benefits
- Company paid Dental Insurance
- Wellness Plan
- 401k with 5% matching
- Generous PTO plan
- Company paid Short Term Disability
- Long Term Disability
- Company provided Life Insurance
- Paid Parental Leave
- Casual Dress Code
- Social events for employees and family
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