Role OverviewProvide administrative and customer service support to Service Center Operations. Respond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry.
What You Will Do
Perform clerical functions, answer phones, make copies, data entry, and general correspondence. Maintain a positive attitude toward customers at all times.
Why It Might Be a Fit
Must adhere to XGS Customer Rules to create a customer-centric approach. Ability to work in a fast-paced team environment with a strong emphasis on quality of service, multi-tasking, accountability, and conflict resolution.
Requirements
- 1-3 years Clerical Experience, preferably in the transportation industry
- Warehouse and WMS experience preferred
- AS400 experience preferred
- Dispatching experience preferred
- Forklift certification a plus
- Computer literacy required
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