Customer Care Representative - FSO (Fully Remote)

Farmers Insurance
Portland, WA
Category Customer Service
Remote
Job Description
We are Farmers – where ambition meets opportunity. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate.

Requirements

  • Customer service experience
  • 1-3 years of customer service experience
  • 1 year of experience in call center environment, insurance or related field
  • Experience providing customer support within a high-volume, complex environment
  • Strong technical aptitude
  • Intermediate computer skills with ability to navigate multiple systems simultaneously
  • Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity

Benefits

  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
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