Customer Care Representative (Hybrid - Kansas City, KS)

Farmers Insurance
Kansas City, MO
Job Description
Farmers is looking for a Customer Care Representative to join their team. The representative will be the first point of contact for customers and will support their inquiries and insurance policy needs. The role requires exceptional customer service skills, strong technical aptitude, and the ability to work in a fast-paced environment.

Requirements

  • High School Diploma or equivalent
  • Minimum of 1-3 years customer service experience
  • 1 year of experience in call center environment or related field preferred
  • Property and Casualty license required
  • Strong technical aptitude, intermediate computer skills

Benefits

  • Competitive salary
  • Bonus opportunity
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
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