Customer Care Representative I

Percepta
Melbourne, FL
Category Customer Service
Job Description
Customer Care Representative responsible for providing first-class service to dealership personnel and vehicle owners, listening to customer inquiries and providing accurate and timely responses. Must have high school diploma, 1-2 years of customer service experience, and computer skills. Starting hourly rate of $14.00.

Requirements

  • High school diploma required
  • 1 - 2 years of customer service experience required
  • Computer skills: experience working with multiple programs, ability to type
  • Excellent customer service ability
  • Ability to maneuver through various systems to provide the dealer with accurate information
  • Displays professionalism and a positive attitude
  • Ability to effectively communicate with customers, managers, and co-workers
  • Strong written and oral communication
  • Time management and organizational skills
  • Willingness to take on new assignments
  • Reliability
  • Ability to multitask

Benefits

  • Health/Dental/Vision/Life Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) with company match
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount Program
  • Training and Development Programs (Percepta College)
  • Employee Rewards Program (Perci Perks)
]]>