CUSTOMER CARE REPRESENTATIVE

City of New York
New York, NY
Job Description
The Department of Social Services is seeking a Customer Care Representative to respond to questions and inquiries via telephone and email, process CityTime password resets and work schedule changes, and troubleshoot timekeeping issues.

Requirements

  • Four-year high school diploma or its educational equivalent
  • One year of satisfactory clerical experience
  • Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute
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