Role OverviewJoin LRE as a Customer Care Specialist, providing essential support by setting appointments, managing follow-ups, and ensuring clear communication between customers and sales team.
What You Will Do
Represent the company through telephone contact, set sales appointment leads, create prospects and appointments in i360, and provide customers with a remarkable experience.
Why It Might Be a Fit
If superior customer service is your thing, and you're ready to thrive in a company that celebrates both your professional and personal growth, then don't wait—APPLY TODAY!
Requirements
- Represents the company through telephone contact
- Sets sales appointment leads
- Creates prospects and appointments in i360
- Keeps updated notes in i360
- Creates welcome emails and follow up calls/communications with customers
- Saves Property Cards/Deeds for appointments set in i360
- Schedules appointments for Design Specialists
- Assists in making sure all supplies are stocked for Customer Care/Sales Department
- Meets or exceeds goals for sales appointments and lead conversions
- Supports Customer Care - Production by serving as a point of contact for customers
- Provides customers with a remarkable experience
- Quality checks all customer information
]]>