Customer Care Specialist Tier I

Mathis Home
Oklahoma City, OK
Category Customer Service
Job Description
Role Overview

Assist external and internal customers over the phone and in person, providing timely and accurate information, and performing various duties as directed by management.

What You Will Do

Answer calls, give directions, take payments, schedule deliveries, and assist with purchases, warranties, and returns.

Why It Might Be a Fit

Ability to work in a fast-paced environment, communicate effectively with customers, and maintain a positive attitude while working with a team.

Requirements

  • Ability to repetitively use arms, hands, and fingers
  • Ability to work in a fast-paced versatile environment
  • Ability to communicate in an upbeat and friendly manner with internal and external customers
  • Basic knowledge to operate computer and phone systems

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k Matching
  • Life Insurance
  • HSA
  • FSA
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity coverage
  • Short- and Long-Term Disability
  • Employee Assistance Program
  • Paid Vacation
  • Employee Discounts (10%)
  • On-site Gym
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