Customer Care Support II

Toshiba America Business Solutions
Louisville, KY
Category Customer Service
Job Description
Toshiba America Business Solutions is a leader in digital technology, and we are seeking a Customer Care Specialist II to join our team. As a Customer Care Specialist, you will play a critical role in delivering impeccable customer service and building relationships with our clients.

Requirements

  • High School Diploma or GED
  • A year or more (1+) of experience in the areas of order processing, customer account maintenance, and customer support
  • Expertise in utilizing CRM systems (Preferred)
  • Solid communication skills
  • Proficient in Microsoft Excel and Word

Benefits

  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • Pet Insurance
  • 401(k) plan
  • Company provided life insurance
  • Employee discounts
  • Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days
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