Customer Consultant I (Hybrid)

Ion Bank
Any Location, CT
Category Finance
Job Description
Role Overview

As a Customer Consultant 1, you will deliver the Bank's products and services to customers via alternative delivery systems, maximizing profitability and growth. You will work in a hybrid environment, providing high-quality customer service and promoting teamwork and inclusion.

What You Will Do

You will perform financial transactions accurately, maintain knowledge of banking regulations, and stay current on policies and procedures. You will also analyze customer needs, offer products, and resolve customer inquiries in a timely manner.

Why It Might Be a Fit

The ideal candidate will demonstrate high standards of behavior, a strong commitment to Ion, and a willingness to go above and beyond. You will thrive in an environment that encourages teamwork and promotes inclusion.

Requirements

  • High School diploma
  • 1 year of banking experience
  • 2 years of sales and customer service experience
  • Familiarity with financial terminology, banking systems, and payment delivery options

Benefits

  • 401k and Employer Match
  • Life Insurance
  • Disability
  • Educational Assistance
  • Wellness Programs
  • Employee Assistance Program
  • 15 Paid Time Off Days
  • 11 Paid Holidays
  • Job Shadowing
  • Volunteer Opportunities
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