Customer Engagement Specialist

Kirby Risk
Lafayette, IN
Category Customer Service
Job Description
We are looking for a Customer Engagement Specialist to create quotes, negotiate pricing, and schedule orders to drive profitability. The successful candidate will have strong math skills, excellent interpersonal and customer contact skills, and proficiency in Microsoft Office, including PowerPoint, Word, and Excel.

Requirements

  • High School diploma/GED or equivalent work experience
  • College level coursework or 2+ years relevant work experience
  • Strong math skills to accurately manage product cost data
  • Strong interpersonal, customer contact skills, and telephone etiquette
  • Demonstrates computer skills and aptitude; Microsoft Office required, with proficiency in PowerPoint, Word, and Excel

Benefits

  • Medical, RX, Dental, and Vision insurance
  • Life insurance & Employee Assistance Programs
  • Tuition reimbursement & on-the-job training
  • 401(k) with company match & Profit Sharing
  • Paid Time Off (PTO)
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