Customer Experience Advocate I (Fredericksburg, VA)

UGI Corporation
Fredericksburg, VA
Job Description
The Customer Experience Advocate I (CXA) interacts with customers, providing a quality experience and increasing customer satisfaction and account retention. The role involves handling customer inquiries, order processing, and complaints in a contact center environment.

Requirements

  • High School Diploma or Equivalent
  • One to two years customer service experience
  • Demonstrated understanding of computer-based tools and programs

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k plan
  • Paid time off
  • Life insurance
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