Customer Experience Agent (Bilingual-Spanish)

PatientFi
Irvine, CA
Category Customer Service
Job Description
PatientFi is a technology-based, point-of-sale financing company that partners with healthcare providers to offer patients a friendly payment solution for out-of-pocket medical and dental procedures. This is an amazing opportunity to be a part of one of the fastest growing fin-tech companies in Orange County.

Requirements

  • Strong customer service skills
  • Professional proficiency in Spanish required
  • Comfortable working in a fast-paced start-up environment
  • Proficient in the Google Suite of applications
  • Experience in Zendesk (Preferred)
  • College degree or relevant work experience

Benefits

  • Base salary range: $57,000.00 - $60,000.00
  • Medical, dental, and vision premiums covered at 80% for employees and dependents
  • Unlimited PTO
  • 401(k)
  • Parental leave
  • AD&D policy provided at no cost to employees
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