Customer Experience Assistant, Sales

Brilliant Earth
Pasadena, CA
Category Customer Service
Job Description
Brilliant Earth is seeking a Customer Experience Assistant, Sales to provide an exceptional customer experience for their luxury retail jewelry. The role involves assisting customers with their purchase decisions, answering questions about diamonds and gemstones, maintaining showroom appearance, and collaborating with cross-functional teams. This is an in-person position in the Pasadena, CA showroom.

Requirements

  • Utilize sales strategies and forward-thinking problem-solving techniques.
  • Proactively greet and assist customers.
  • Manage a high volume of incoming sales leads.
  • Conduct post-sale appointments.
  • Review customer feedback.
  • Maintain showroom appearance.

Benefits

  • Career Growth
  • Competitive Compensation
  • Robust benefits package
  • Employee Discounts
  • Generous Paid Time Off
  • Parental Leave
  • Medical, Dental, and Vision
  • 401k match
  • Paid Time Off
  • Parental Leave
  • Disability and Life insurance
  • Pre-Tax Commuter Benefits
  • Mental Wellness Perks
  • Giving Back and Volunteer Opportunities
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