Customer Experience Assistant, Sales (Part time)

Brilliant Earth
Brooklyn, NY
Category Customer Service
Job Description
Bright Brilliant Earth is seeking a part-time Customer Experience Assistant to assist customers in their search for jewelry, providing exceptional personalized service. The role involves both in-store and online customer interaction, managing a high volume of sales leads, and maintaining showroom quality. The position is highly motivated and focused on exceeding sales targets, reflecting a commitment to the sustainable and compassionate jewelry industry.

Requirements

  • Utilize sales strategies and problem-solving techniques.
  • Proactively greet, check-in, and assist customers.
  • Manage a high volume of sales leads.
  • Respond to customer inquiries and provide assistance.
  • Review customer feedback.

Benefits

  • Career Growth
  • Diverse, mission-minded team
  • Employee Discounts
  • Sales Incentive Programs
  • Mental Wellness Perks
  • Giving Back and Volunteer Opportunities
  • Pre-Tax Commuter Benefits
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