Customer Experience Associate

AAFES
Any Location, FL
Category Customer Service
Job Description
Role Overview

As a Customer Experience Associate, you'll be responsible for helping service members get the uniforms they need. You'll need to have an attention to detail and be a quick learner.

What You Will Do

You'll assist with sizing, finding pins, and anything else customers need. You'll also keep customers coming back with a positive attitude.

Why It Might Be a Fit

You'll have access to flexible scheduling, comprehensive medical and dental insurance, paid time off, and a traditional pension and 401K plan.

Requirements

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to lift 20 pounds
  • Knowledge of military rank/insignias preferred
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred

Benefits

  • Flexible scheduling
  • Comprehensive medical and dental insurance
  • Paid time off
  • Shift differential/holiday pay
  • Traditional pension and 401K plan
  • Access to the base and its facilities
  • Mass Transit program
  • Status as an employee of the DoD
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