Customer Experience Coordinator - Hyatt Regency Hill Country Resort and Villas

Encore Global
San Antonio, TX
Category Customer Service
Job Description
The Customer Experience Coordinator will act as liaison between Encore, venue, and customer, providing information and support in a professional and friendly manner to ensure a high-quality experience.

Requirements

  • High School Diploma is required. Associate degree is preferred
  • 1+ years of administrative, sales or hospitality experience preferred
  • Proficiency Microsoft 365 and web-based applications
  • Strong written and oral communication skills
  • Strong organizational and interpersonal skills
  • Encore’s Service Level 100, 200 & 300 Certifications to be obtained within 90 days
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