Role OverviewAs a Customer Experience Coordinator at Southern Home Services, you will play a vital role in ensuring our customers receive exceptional service and support. You will be the first point of contact for inquiries and requests, helping to create a positive experience that reflects our commitment to quality and customer care.
What You Will Do
Responsibilities include responding to incoming customer inquiries, scheduling service and routine maintenance appointments, maintaining customer records, providing product information, and troubleshooting customer issues.
Why It Might Be a Fit
We are looking for a dynamic and proactive individual with strong communication skills, problem-solving abilities, and a passion for helping others. If you are a team player with a genuine interest in customer service, we encourage you to apply.
Requirements
- A minimum of 1 year of administrative or customer service experience in an office environment
- Proven ability to cultivate strong rapport with customers and colleagues alike
- Strong organizational and time management skills
- Ability to work independently while maintaining integrity in a structured yet relaxed atmosphere
- Excellent written and verbal communication skills
Benefits
- Reliable, Year-Round Work
- Weekly Paychecks
- Paid Time Off and Paid Holidays
- Comprehensive Medical, Dental and Vision Benefits
- Health savings accounting
- Flexible spending account
- Growth Opportunities
- Employee discounts
- Company paid short term life insurance
- Life insurance
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