Role OverviewThe Customer Experience Representative is responsible for interfacing with customers, sales representatives, marketing, and development teams to handle a variety of questions.
What You Will Do
You would learn about solar and respond to and provide assistance to our partner’s customers and internal stakeholders in areas such as billing, information updates, transfers, agreement inquiries, and some administrative tasks.
Why It Might Be a Fit
Qualified candidates will have a desire to delight customers, be able to clearly articulate messages to a variety of audiences, and establish and maintain strong relationships.
Requirements
- 2-3 years of related work experience
- Bilingual Spanish and English required, written and verbal
- Ability to manage heavy phone activity
- Ability to clearly articulate messages to a variety of audiences
- Can establish and maintain strong relationships
- Possess organizational skills to maximize productivity
- Produce work that is accurate and with eye for detail
- Be proficient in Microsoft suite to include Outlook, Excel, Word, PowerPoint
Benefits
- Competitive Compensation: $20/hour
- Awesome and Affordable Benefit Packages including medical, dental, vision, PTO and 401K
- Dynamic Environment: Dive into a fast-paced, ever-evolving atmosphere where every day brings new challenges and opportunities for growth.
- Fun Team Culture: Join a team that knows how to work hard and have fun doing it, all while supporting each other like family.
- Career Development: Take advantage of ongoing training and development opportunities to enhance your skills and advance your career in the exciting world of accounting.
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