Customer Experience Representative

National Car Rental
Montgomery, AL
Category Customer Service
Job Description
Role Overview

The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

What You Will Do

Meet and greet customers in a professional, friendly, and timely manner, provide superior, efficient customer service, and offer additional customer assistance.

Why It Might Be a Fit

The ideal candidate will have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support, and a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years.

Requirements

  • Must be at least 18 years old
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • High School Diploma or G.E.D. required
  • Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
  • Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years
  • Candidates with more than 1 excessive speeding violation (defined as 26 or more miles per hour over the posted speed limit) on their driving record within the last 3 years will be disqualified from consideration.
  • No drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).

Benefits

  • Paid time off
  • Employee discount
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
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