Customer Experience Senior Lead

Found
Any Location, CA
Category Finance
Remote
Job Description
Found is a business bank account that automates taxes and expense tracking for self-employed people. We're looking for a Customer Experience Senior Lead to join our team and help us build the safety net for self-employment.

Requirements

  • 7+ years experience managing a customer support team in a start-up or technical environment
  • Direct responsibility for hiring, training, and performance management
  • Ability to effectively communicate with technical and non-technical partners

Benefits

  • 401K
  • FSA
  • Commuter Benefits
  • Paid Parental Leave
  • Health Benefits
  • Meaningful Equity
  • Generous Vacation Policy
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