Customer Experience Specialist- Hybrid- Johnston & Murphy

Johnston&Murphy
Nashville, TN
Category Customer Service
Job Description
As a Customer Experience Specialist, you will provide prompt and intermediate support to Johnston & Murphy customers and retail locations, requiring excellent verbal and written communication skills, problem-solving, and empathy.

Requirements

  • 1-2 years of customer service/call center experience
  • 1 year of retail experience preferred
  • High school diploma or equivalent, some college preferred
  • Proficient in Microsoft Office, especially Word and Excel
  • Ability to quickly learn new software and applications
  • Must be able to work a scheduled shift between 7:00am and 7:00pm Monday - Friday and an occasional Saturday shift from 9:00am to 2:00pm
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