Customer Experience Specialist

As a Customer Experience Specialist, you will be part of a team supporting and serving customers through inbound and outbound calls, providing an exceptional and committed customer experience.

What You Will Do

You will answer incoming calls, update customer information, and handle orders, inquiries, and complaints, while also participating in learning opportunities for process improvements and technology skills.

Why It Might Be a Fit

To be successful in this role, you will need to be naturally positive, helpful, and courteous, with excellent verbal and written communication skills, and the ability to think critically and creatively to solve problems.

Requirements

• High School Diploma or GED
• Previous 2-3 years of call center experience
• Excellent Microsoft Word / Excel / Outlook Software Skills