Customer Experience Specialist

Warp
New York, NY
Category Customer Service
Job Description
Warp is an automated back-office platform for startups. As a Customer Experience Specialist, you'll be the frontline advocate for our customers and a deep product expert on the Warp platform.

Requirements

  • 2-3+ years of customer support experience
  • Background in payroll or financial services
  • Strong documentation and follow-up skills
  • High customer empathy paired with sharp problem-solving instincts

Benefits

  • On Target Earnings (OTE): $85,000-$105,000
  • Equity
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