Role OverviewThis role ensures the adoption of software and value realization that lead to successful renewals and business growth by leveraging AI-driven insights and a thorough understanding of customer environments and deployments to tailor adoption strategies.
What You Will Do
Drives strategic, technical and complex adoption strategies across large, strategic customer segments, managing high-complexity enterprise deployments where AI-analytics inform both planning and execution. Leads customized technical enablement initiatives such as executive briefings, architecture-specific workshops, and cross-functional onboarding programs.
Why It Might Be a Fit
Acts as a trusted advisor to senior customer leaders, helping them align Cisco technologies with long-term business outcomes. Oversees TAP execution and integration across multiple teams, ensuring adoption plans are integrated with broader account strategies and lifecycle motions.
Requirements
- Bachelors + 5 years of related experience, or Masters + 4 years of related experience, or PhD + 3 years of related experience, or equivalent relevant work experience
- Expert level (e.g., CCIE) or equivalent relevant certification expected. Industry trend certifications
Benefits
- medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- paid time away
- optional 10 paid days per full calendar year to volunteer
- annual bonuses
- performance-based incentive pay on top of base salary
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