Role OverviewThe Customer Implementation Specialist is responsible for executing end-to-end customer site launches by preparing, transporting, installing, and activating vending equipment to ensure operational readiness. This role performs field-based logistics, inventory coordination, equipment setup, and troubleshooting to deliver successful site activations. This position requires extensive travel to customer locations to support new launches to ensure seamless deployment.
What You Will Do
Lead on-site execution of customer launches, prepare and stage launch materials and equipment, transport vending equipment safely and efficiently, install and configure vending machines, service assigned local routes, deliver front-line customer support, maintain accurate inventory records, and operate delivery vehicles in compliance with safety and routing protocols.
Why It Might Be a Fit
This role requires strong organizational skills, attention to detail, independent problem-solving, and a commitment to delivering high-quality customer service while safely operating company vehicles. The ideal candidate will have two or more years of experience in operations, including manufacturing, customer service, materials management, logistics, planning or similar, and a valid driver's license with a satisfactory driving record.
Requirements
- Two or more years of experience in operations, including manufacturing, customer service, materials management, logistics, planning or similar
- Valid drivers license with satisfactory driving record
- Strong verbal and written communication skills using professional business English
- Demonstrated interpersonal skills with ability to build effective working relationships
- Basic mathematical proficiency (addition, subtraction, multiplication, division)
- Intermediate computer skills word processing, spreadsheets, mobile devices, email/text communication
- Basic troubleshooting and problem-solving ability
- Strong customer service orientation and sound judgment
- Ability to adapt to schedule changes and varying work durations
Benefits
]]>