Customer Information Representative

City of New York
New York City, NY
Category Human Resources
Job Description
The City and State Disability Parking Permit Department is seeking Customer Information Representatives to manage approximately 500-600 calls daily. The role involves serving applicants with permit information, processing applications, and addressing inquiries. Candidates must be reachable for Exam # 1157 / #3043 or eligible under the 55a program. The position may involve working in a fast-paced call center environment and may be eligible for remote work.

Requirements

  • Serving permanently in Customer Information Representative role or being reachable for Exam # 1157 / #3043.
  • Eligible under the 55a program.
  • Able to access computer databases, manuals, and records.
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