Customer Marketing Manager

Baseten
New York, CA
Category Marketing
Remote
Job Description
Baseten is seeking a Customer Marketing Manager to own the full customer evidence motion, building systems to capture customer stories, running co-marketing programs, and developing channels and assets to showcase those stories. The ideal candidate has 6+ years of experience in customer marketing, product marketing, or a related function, and a proven track record of building customer advocacy programs for technical audiences.

Requirements

  • 6+ years in customer marketing, product marketing, or a closely related function
  • Demonstrated track record building customer advocacy programs for technical audiences or at early-stage companies
  • Strong ability to craft narratives that resonate with developers while articulating clear business value
  • Experience producing a range of content formats: written case studies, video testimonials, technical blog posts, social content
  • Comfort engaging directly with technical audiences
  • Excellent at making complex technical concepts accessible across different audiences and formats
  • Deeply organized and naturally process-oriented
  • Thrives in ambiguous, fast-moving environments
  • Proactive and detail-obsessed

Benefits

  • Competitive compensation, including meaningful equity
  • 100% coverage of medical, dental, and vision insurance for employee and dependents
  • Flexible PTO policy
  • Paid parental leave
  • Fertility and family-building stipend through Carrot
  • Company-facilitated 401(k)
  • Exposure to a variety of ML startups
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