Customer Marketing Manager

Insightful
San Francisco, CA
Category Sales
Job Description
Insightful is a market-leading platform for employee productivity and workforce analytics. We are seeking a high-energy marketer to own the PLG and post-purchase journey, turning customers into vocal advocates and driving expansion revenue.

Requirements

  • Channel Owner: Email, SMS and direct messaging channels
  • Advocacy & Social Proof: Build a world-class engine for case studies, video testimonials, and G2/Capterra reviews
  • Expansion & Cross-Sell: Partner with the Head of Product Marketing to execute campaigns driving adoption of our product modules
  • Lifecycle Communications: Own the communications across email, in-app notifications, webinars and newsletters
  • Directory & Community Management: Actively manage our presence on review sites and directories
  • Voice of Customer (VoC): Help in synthesizing customer feedback and usage data into actionable insights for the Product team
  • Interactive Demos: Scale the use of interactive demos to communicate our value clearly to technical and non-technical buyers alike
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