Role OverviewAs a Customer On-Site, you will serve as the main point of contact between Traba's workforce and our client's on-site leadership team. You'll provide dedicated operational oversight to drive service delivery and act as the face of Traba inside the facility.
What You Will Do
You will manage day-to-day worker support, coordinate onboarding and scheduling, and ensure smooth communication between workers, site supervisors, and Traba's internal operations team.
Why It Might Be a Fit
This role requires professionalism, bilingual communication, and the ability to build strong relationships while managing multiple priorities in a fast-paced warehouse / manufacturing environment.
Requirements
- High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
- 1–2+ years of experience in operations or customer-facing environments, including but not limited to: staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
- Strong interpersonal, verbal, and written communication skills (email and in-person).
- Professional demeanor and ability to represent Traba with both workers and client stakeholders.
- Polished and presentable in a customer-facing environment.
- Warm, friendly, and approachable, with the ability to coach workers and confidently enforce standards.
- Organized, detail-oriented, and a proactive problem solver.
- Comfortable working in fast-paced, dynamic warehouse environments.
Benefits
- Competitive hourly base pay
- Performance-based incentives tied to attendance, shift completion, and overall account health
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