Customer On-Site

As a Customer On-Site, you will serve as the main point of contact between Traba's workforce and our client's on-site leadership team. You'll provide dedicated operational oversight to drive service delivery and act as the face of Traba inside the facility.

What You Will Do

You'll manage day-to-day worker support, coordinate onboarding and scheduling, and ensure smooth communication between workers, site supervisors, and Traba's internal operations team.

Why It Might Be a Fit

This role requires professionalism, bilingual communication, and the ability to build strong relationships while managing multiple priorities in a fast-paced warehouse / manufacturing environment.

Requirements

• High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
• 1–2+ years of experience in operations or customer-facing environments
• Strong interpersonal, verbal, and written communication skills (email and in-person)
• Professional demeanor and ability to represent Traba with both workers and client stakeholders
• Polished and presentable in a customer-facing environment
• Warm, friendly, and approachable, with the ability to coach workers and confidently enforce standards
• Organized, detail-oriented, and a proactive problem solver
• Comfortable working in fast-paced, dynamic warehouse environments

Benefits

• Competitive hourly base pay
• Performance-based incentives tied to attendance, shift completion, and overall account health