Customer On-Site

Traba
Any Location, PA
Category Operations
Job Description
Role Overview

As a Customer On-Site, you will serve as the main point of contact between Traba's workforce and our client's on-site leadership team. You'll provide dedicated operational oversight to drive service delivery and act as the face of Traba inside the facility.

What You Will Do

Manage worker relationships, coordinate onboarding and scheduling, ensure smooth communication between workers, site supervisors, and Traba's internal operations team.

Why It Might Be a Fit

This role requires professionalism, bilingual communication, and the ability to build strong relationships while managing multiple priorities in a fast-paced warehouse / manufacturing environment.

Requirements

  • High School Diploma or equivalent required
  • 1–2+ years of experience in operations or customer-facing environments
  • Strong interpersonal, verbal, and written communication skills
  • Professional demeanor and ability to represent Traba with both workers and client stakeholders
  • Polished and presentable in a customer-facing environment
  • Warm, friendly, and approachable, with the ability to coach workers and confidently enforce standards
  • Organized, detail-oriented, and a proactive problem solver

Benefits

  • Competitive hourly base pay
  • Performance-based incentives tied to attendance, shift completion, and overall account health
]]>