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Customer Onboarding Specialist Coppell, TX
ESRhealthcare
Any Location, TX
Category
Customer Service
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Job Description
The Customer Onboarding Specialist will help new professional tax preparer clients set up and use the TaxAct software suite. This role involves guiding customers through initial setup, assisting with account creation, and providing a positive initial experience to foster long-term customer retention.
Requirements
Bachelor's degree in human resources, Business Administration, or related field
3 years of Associate experience
Strong organizational and communication skills
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