Customer Onboarding Specialist Coppell, TX

ESRhealthcare
Any Location, TX
Category Customer Service
Job Description
The Customer Onboarding Specialist will help new professional tax preparer clients set up and use the TaxAct software suite. This role involves guiding customers through initial setup, assisting with account creation, and providing a positive initial experience to foster long-term customer retention.

Requirements

  • Bachelor's degree in human resources, Business Administration, or related field
  • 3 years of Associate experience
  • Strong organizational and communication skills
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