Customer Onsite Specialist (North Philadelphia)

Wonolo
Philadelphia, PA
Category Customer Service
Job Description
As a Customer Onsite Specialist, you will visit different job sites maintained by Wonolo's customers to ensure customers and local workers have easy access to our support channels. You'll be working with both Wonoloers and customers, serving as a product expert of the Wonolo app, a problem-solver, and a human connection.

Requirements

  • 2+ years of experience in an applicable role such as staffing, operations, customer service, or sales
  • Comfortable working in an industrial environment with communication skills to engage various stakeholders
  • Ability to navigate and resolve conflicts in a fast-paced environment while maintaining professionalism

Benefits

  • Meaningful equity
  • 100% medical/dental/vision insurance premiums paid
  • Generous parental leave plan
  • Cell phone reimbursement and company laptop
  • Retirement plans as well as life and disability insurance
  • Access to no-cost on-demand mental health support
  • Team outings, happy hours, company off-sites, and more!
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