Role OverviewJoin the best radiopharmaceutical company in the world! NorthStar Medical Radioisotopes is a growing, commercial-stage company focused on advancing patient care by providing therapeutic radioisotopes and novel radiopharmaceuticals to detect and treat cancer. The Customer Operations Coordinator supports customer order fulfillment through accurate data entry, order processing, documentation, and coordination with internal teams.
What You Will Do
The Customer Operations Coordinator is responsible for entering and maintaining customer orders and related account information in company systems, monitoring order status, supporting follow-up on delivery and documentation needs, and helping ensure customer commitments are executed accurately and on time.
Why It Might Be a Fit
This role requires strong attention to detail, accuracy, organization, follow-through, and the ability to manage multiple priorities in a fast-paced environment. Experience supporting order entry, customer administration, or documentation processes in a regulated manufacturing, healthcare, pharmaceutical, biotechnology, or industrial environment is preferred.
Requirements
- High school diploma or equivalent required
- Associate degree in Business, Customer Service, Supply Chain, Logistics, or a related discipline preferred
- One (1) or more years of experience in order entry, data entry, customer service, administrative support, logistics, or a related business support role preferred
- Experience utilizing ERP systems, customer relationship management (CRM) software, and business systems strongly preferred
Benefits
- Medical, dental, and vision insurance
- Healthcare Flex Spending Account (FSA) and Dependent Care FSA
- Company-paid short-term and long-term disability
- Company-paid life insurance & AD&D coverage
- Pet insurance
- 401(k) match
- Paid holidays and paid time off (PTO)
- Paid parental leave
- Bonus plan
- Equity Incentive Program
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