Customer Order Scheduler

Duke Energy Corporation
Greensboro, NC
Category Engineering
Job Description
This entry level position reports to the Customer Orders Supervisor with responsibility to load, monitor and adjust/balance customer order work request assignment for execution by field service personnel in Customer Delivery Operations.

Requirements

  • Schedule and validate service work request assignments to optimize resources in the Service Suite system.
  • Primary contact for Duke Craft and Duke Contractor performer questions regarding scheduling or work requests
  • Maintain personnel work schedules through applicable resource availability tool.
  • Provide CIS help and support for field personnel for service work requests
  • Identify, review, and communicate cost effective ways to improve work processes
  • Support special project work and other duties as assigned by Supervisor
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