Role OverviewWe are seeking a Customer Project Manager to join our team in Auburn Hills, United States. In this role, you will serve as the primary point of contact for our customers while managing complex projects from initiation through successful completion.
What You Will Do
Manage end-to-end project delivery for assigned customer accounts, ensuring alignment with project scope, timeline, and budget requirements. Serve as the primary liaison between customers and internal teams, maintaining clear and consistent communication throughout the project lifecycle.
Why It Might Be a Fit
The ideal candidate will demonstrate strong organizational skills, excellent communication abilities, and a commitment to exceeding customer expectations.
Requirements
- Bachelor degree
- 7+ years of experience in project management, customer account management, or related roles
- Proven ability to manage multiple projects simultaneously while maintaining attention to detail
- Strong interpersonal and communication skills with the ability to interact effectively with customers and internal teams
- Excellent time management and organizational skills with demonstrated ability to prioritize competing demands
- Experience with budget management and cost tracking
- Strong problem-solving skills and ability to make sound decisions under pressure
- Experience with risk management and mitigation strategies
- Legal authorization to work in the U.S. is required
Benefits
- Robust Total Rewards Package
- Paid Time Off
- Employee Discounts
- Competitive Bonus Programs
- Employees 401k Match
- Diverse & Inclusive Work Environment with 20+ Employee Resource groups
- Employee Assistance Program
- Future Growth Opportunities, including personal and professional
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