Customer Relations Lead

The Customer Relations Lead is responsible for day-to-day Contact Center/Box Office operations and instilling a passion for supreme customer and guest satisfaction within the team.

What You Will Do

Lead Customer Service Representatives, perform administrative duties, and provide leadership and training to team members.

Why It Might Be a Fit

The ideal candidate will have excellent interpersonal skills, ability to remain calm under pressure, and a willingness to learn and develop.

Requirements

• Excellent interpersonal skills
• Ability to remain calm and rational under pressure
• Ability to learn and develop
• Ability to build relationships with team members and other departments
• Strong computer skills
• Ability to plan and implement change
• Ability to prioritize tasks
• Ability to work a flexible schedule