Customer Relations Specialist

Traveling with Tasha
Boston, MA
Job Description
We are seeking a Remote Customer Relations Specialist to support clients throughout the travel planning process, ensuring a smooth, organized, and positive experience from initial inquiry to post-trip follow-up.

Requirements

  • Serve as a main point of contact for client communication via email, phone, and messaging
  • Assist clients with planning and organizing travel arrangements
  • Respond to inquiries with accurate, timely, and helpful information
  • Maintain organized records of client details and bookings
  • Provide pre-travel guidance and follow-up support after trips

Benefits

  • Flexible remote schedule
  • Access to training, tools, and ongoing mentorship
  • Supportive team environment
  • Opportunity to build professional skills in customer relations and travel planning
  • Performance-based earning potential with no cap
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