Customer Resolution Specialist Lead

FIRST FIDELITY BANK
Oklahoma City, OK
Job Description
At First Fidelity Bank, people matter, including our customers, our communities, and especially our employees. We are looking for service-driven individuals who enjoy problem solving, communicating with empathy, and taking ownership to help clients find solutions.

Requirements

  • At least two (2) years of previous banking and/or contact center experience required
  • Previous supervisory experience preferred
  • High school diploma or equivalent required
  • College degree preferred
  • Bilingual a plus
  • Previous experience with live chat communications a plus

Benefits

  • $1,000 sign-on bonus with a one-year retention agreement
  • Competitive pay
  • Training and development opportunities
]]>