Customer Sales Specialist I

Cardinal Group Companies
Denver, CO
Category Customer Service
Remote
Job Description
Role Overview

Join Cardinal's internal Centralized Services team to provide advanced leasing support to our student, conventional, and affordable communities. This role will be a part of Cardinal Group's new centralized services team and can be performed remotely or at our HQ office in Denver, CO.

What You Will Do

Respond to or send inbound/outbound phone, email, and SMS inquiries from prospective residents and guide applicants and guarantors to a completed application and lease.

Why It Might Be a Fit

This role requires 1-2 years of customer service and sales experience, with a focus on delivering a warm, friendly, and helpful experience for all prospective members.

Requirements

  • 1-2 years of customer service and sales experience
  • 1-2 years of property management experience preferred
  • High School Diploma or equivalent required
  • Demonstrated ability to master evolving technological resources, including AI tools
  • Elite communication and interpersonal skills
  • Service-focused while creating memorable experiences internally and externally
  • Knowledge of Yardi / Rent Cafe/ Entrata / Knock/ Realpage is preferred
  • Moderate/High-level understanding of Microsoft and Google Office Suite

Benefits

  • health insurance
  • vision insurance
  • dental insurance
  • pet insurance
  • 401(k) retirement plan
  • student loan assistance
  • licensing and continuing education reimbursement
  • parental leave
  • housing allowances or gifts
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