Customer Service - Self Storage Manager

Public Storage
Any Location, CA
Category Customer Service
Job Description
Role Overview

As a Customer Service - Self Storage Manager, you will work in a fast-paced environment, interacting with customers, and managing storage facilities. You will be responsible for assessing customer storage needs, making suggestions, and selling packing and moving supplies. You will also perform daily storage unit inspections, audit cash drawers, and make bank deposits.

What You Will Do

Your day-to-day responsibilities will include helping customers with payments, making reminder and collection calls, and performing cleaning and daily maintenance tasks. You will also be responsible for transporting items, walking in/around facilities, and climbing stairs.

Why It Might Be a Fit

We are looking for candidates with customer service experience in sales environments, including retail, restaurant, or fast food. You should be able to work independently, have a valid driver's license, and utilize your own vehicle to travel between work locations.

Requirements

  • Ability to transport lift/move items weighing up to 35 pounds
  • Valid driver's license
  • Customer service experience in sales environments
  • Ability to work independently

Benefits

  • Medical
  • Dental
  • Vision
  • 401k with match
  • Paid time off
  • Sick time
  • Flex spending
  • Company paid life insurance
  • Accidental death insurance
  • Mileage reimbursement
  • Performance-based bonuses
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