Role OverviewAs a Customer Service - Self Storage Manager at Public Storage, you will be responsible for managing multiple locations, interacting with customers, and performing daily business tasks. You will work independently, spending time both inside and outside, and have the opportunity to earn performance-based bonuses. You will be part of a team that values customer service, flexibility, and career growth.
What You Will Do
Your main responsibilities will include assessing customer storage needs, making suggestions, and selling packing and moving supplies. You will also perform daily storage unit inspections, audit cash drawers, and make bank deposits. Additionally, you will help keep customers current with payments, make reminder and collection calls, and perform cleaning and daily maintenance tasks.
Why It Might Be a Fit
This role is a great fit for individuals who have experience in customer service-centered sales environments, such as retail, restaurant, or fast food. You will have the opportunity to work independently, earn performance-based bonuses, and be part of a team that values customer service and flexibility.
Requirements
- Ability to transport lift/move items weighing up to 35 pounds
- Valid driver's license
- Ability to walk in/around facilities spending up to 50% of time in outdoor environments
- Ability to perform cleaning and daily maintenance tasks
Benefits
- Medical, dental, and vision insurance
- 401k with match
- Paid time off
- Sick time
- Flex spending
- Company paid life and accidental death insurance
- Mileage reimbursement
- Performance-based bonuses
- Exclusive vendor discounts
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