Customer Service - Self Storage Manager

Public Storage
Pasadena, CA
Category Customer Service
Job Description
Role Overview

As a Customer Service - Self Storage Manager, you will be responsible for assessing customer storage needs, making suggestions, and selling packing and moving supplies. You will also perform daily storage unit inspections, audit cash drawers, and make bank deposits. Additionally, you will help keep customers current with payments and make reminder and collection calls when required.

What You Will Do

Your day-to-day responsibilities will include transporting and lifting items weighing up to 35 pounds, performing cleaning and daily maintenance tasks, and utilizing your own vehicle to travel between different work locations. You will also be responsible for opening and closing facilities, assisting reservation and walk-in customers, and resolving issues and completing lease agreements.

Why It Might Be a Fit

We are looking for a candidate with experience in customer service centered sales environments, including retail, restaurant, fast food, or other service-based companies. You should be able to work independently and have a valid driver's license. We offer a Total Rewards package, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending. You will also have the opportunity to earn performance-based bonuses and work flexible and full-time schedules.

Requirements

  • Ability to transport lift/move items weighing up to 35 pounds
  • Valid driver's license
  • Experience in customer service centered sales environments
  • Ability to work independently

Benefits

  • Medical
  • Dental
  • Vision
  • 401k with match
  • Paid time off
  • Sick time
  • Flex spending
  • Life insurance
  • Accidental death insurance
  • Mileage reimbursement
  • Performance-based bonuses
  • Flexible and full-time schedules
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