Role OverviewAs a Customer Service - Self Storage Manager, you will work in a fast-paced environment, interacting with customers, and managing storage units. You will be responsible for daily business tasks, including auditing cash drawers, making bank deposits, and performing cleaning and maintenance tasks. You will also have the opportunity to earn performance-based bonuses.
What You Will Do
Your main responsibilities will include assessing customer storage needs, making suggestions, and selling packing and moving supplies. You will also perform daily storage unit inspections, help customers with payments, and make reminder and collection calls when required.
Why It Might Be a Fit
We are looking for a candidate with excellent customer service skills, who can work independently at multiple locations. You should be able to transport and lift items weighing up to 35 pounds and spend up to 50% of your time in outdoor environments. You will have the opportunity to earn performance-based bonuses and enjoy a Total Rewards package, including medical, dental, vision, 401k, paid time off, and more.
Requirements
- Ability to transport and lift items weighing up to 35 pounds
- Valid driver's license
- Ability to work independently at multiple locations
- Excellent customer service skills
Benefits
- Medical
- Dental
- Vision
- 401k with match
- Paid time off
- Sick time
- Flex spending
- Company paid life insurance
- Accidental death insurance
- Mileage reimbursement
- Performance-based bonuses
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