Customer Service - Self Storage Manager

Public Storage
Any Location, WA
Category Customer Service
Job Description
Role Overview

As a Customer Service - Self Storage Manager, you will be responsible for assessing customer storage needs, making suggestions, and selling packing and moving supplies. You will also perform daily storage unit inspections, audit cash drawers, and make bank deposits. Additionally, you will help keep customers current with payments and make reminder and collection calls when required.

What You Will Do

Your day-to-day responsibilities will include working flexible and full-time schedules, interacting with customers, and performing various tasks such as cleaning and daily maintenance.

Why It Might Be a Fit

We are looking for a candidate who can work independently at multiple locations, has excellent customer service skills, and is able to lift/move items weighing up to 35 pounds.

Requirements

  • Ability to transport lift/move items weighing up to 35 pounds
  • Ability to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
  • Valid driver's license
  • Ability to work independently at multiple locations

Benefits

  • Medical
  • Dental
  • Vision
  • 401k with match
  • Paid time off
  • Sick time
  • Flex spending
  • Company paid life insurance
  • Accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement
  • Performance-based bonuses
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