Customer Service - Self Storage Manager

Public Storage
Any Location, NJ
Category Customer Service
Job Description
Role Overview

We are hiring a Customer Service - Self Storage Manager to work in our self-storage facilities. The role involves assessing customer storage needs, making suggestions, and performing daily business tasks such as auditing cash drawers and making bank deposits. The successful candidate will have excellent customer service skills and be able to work independently at multiple locations.

What You Will Do

The main day-to-day responsibilities of this role include transporting and lifting items, performing cleaning and daily maintenance tasks, and helping customers with payments and reminders. The successful candidate will also have the opportunity to earn performance-based bonuses.

Why It Might Be a Fit

This role is a great fit for someone who enjoys working in a fast-paced environment, has excellent customer service skills, and is able to work independently. The successful candidate will also have the opportunity to grow their career and be part of a team that values diversity and inclusion.

Requirements

  • Ability to transport, lift, and move items weighing up to 35 pounds
  • Valid driver's license and ability to utilize own vehicle to travel between work locations
  • Excellent customer service skills
  • Ability to work independently at multiple locations
  • Ability to walk in/around facilities and spend up to 50% of time in outdoor environments

Benefits

  • Total Rewards package
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement
  • Performance-based bonuses
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