Customer Service - Self Storage Manager

Public Storage
Lakewood Township, NJ
Category Customer Service
Job Description
Role Overview

As a Customer Service - Self Storage Manager, you will work independently at multiple locations, assessing customer storage needs, making suggestions, and performing daily business tasks. You will have the opportunity to earn performance-based bonuses and work flexible schedules. Our team is recognized as a Great Place to Work, with Best Career Growth, Top 5% Work Culture, and Top 10% Diversity and Inclusion.

What You Will Do

Your main responsibilities will include assessing customer storage needs, making suggestions, performing daily storage unit inspections, auditing cash drawers, making bank deposits, and helping customers with payments and reminders. You will also be responsible for performing cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal.

Why It Might Be a Fit

We are looking for successful candidates with customer service experience in sales environments, including retail, restaurant, fast food, or other service-based companies. You should be able to transport, lift, and move items weighing up to 35 pounds, and spend up to 50% of your time in outdoor environments, including climbing stairs and opening large doors.

Requirements

  • Ability to transport, lift, and move items weighing up to 35 pounds
  • Valid driver's license
  • Customer service experience in sales environments

Benefits

  • Medical, Dental, Vision
  • 401k with match
  • Paid time off
  • Sick time
  • Flex spending
  • Company paid life insurance
  • Accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement
  • Performance-based bonuses
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