Customer Service - Self Storage Manager

Public Storage
Stockton, CA
Category Operations
Job Description
Role Overview

The Customer Service - Self Storage Manager will work in a fast-paced environment, assessing customer storage needs, making suggestions, and performing daily tasks such as storage unit inspections, auditing cash drawers, and making bank deposits. The role involves working independently at multiple locations, spending time both inside and outside, and interacting with customers to provide excellent service.

What You Will Do

The Customer Service - Self Storage Manager will be responsible for daily storage unit inspections, making suggestions to customers, and selling packing and moving supplies. They will also perform tasks such as auditing cash drawers, making bank deposits, and helping customers with payments and reminders.

Why It Might Be a Fit

Successful candidates will come from a variety of customer service centered sales environments, including retail, restaurant, fast food, or other service-based companies. The role offers opportunities for performance-based bonuses, flexible schedules, and a Total Rewards package with benefits such as medical, dental, vision, 401k with match, paid time off, and more.

Requirements

  • Ability to transport lift/move items weighing up to 35 pounds
  • Valid driver's license and own vehicle for travel between locations and work-related tasks
  • Ability to walk in/around facilities spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors

Benefits

  • Medical
  • Dental
  • Vision
  • 401k with match
  • Paid time off
  • Sick time
  • Flex spending
  • Company paid life insurance
  • Accidental death insurance
  • Vendor discounts
  • Mileage reimbursement
  • Performance-based bonuses
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